https://kb.stokedhq.com/changelog/ New features, improvements, and fixes in Stoked. en-US Fri, 05 Jun 2026 00:00:00 +0000 https://kb.stokedhq.com/changelog/2026/whats-new-in-app/ https://kb.stokedhq.com/changelog/2026/whats-new-in-app/ Fri, 05 Jun 2026 00:00:00 +0000 feature A new What's New section in the admin portal surfaces the latest Stoked features, improvements, and fixes — with a badge and a banner that highlight everything published since your last visit. https://kb.stokedhq.com/changelog/2026/faster-advocate-list/ https://kb.stokedhq.com/changelog/2026/faster-advocate-list/ Fri, 05 Jun 2026 00:00:00 +0000 improvement The advocate list that loads beside your embedded map is noticeably quicker, with far fewer database lookups per request. https://kb.stokedhq.com/changelog/2026/advocate-text-when-waiver-completed/ https://kb.stokedhq.com/changelog/2026/advocate-text-when-waiver-completed/ Fri, 05 Jun 2026 00:00:00 +0000 feature When a prospect completes a waiver, the advocate now gets a text — "[Name]'s waiver has been completed!" — so they know right away, even if they never open the portal. https://kb.stokedhq.com/changelog/2026/shopify-reconnect-webhook-fix/ https://kb.stokedhq.com/changelog/2026/shopify-reconnect-webhook-fix/ Thu, 04 Jun 2026 00:00:00 +0000 fix Fixed an error that could lock a Shopify connection when reconnecting or re-verifying — Stoked now recognizes webhooks it already registered instead of trying to recreate them. https://kb.stokedhq.com/changelog/2026/in-app-feedback-widget/ https://kb.stokedhq.com/changelog/2026/in-app-feedback-widget/ Thu, 04 Jun 2026 00:00:00 +0000 feature A new Send feedback option across the admin portal, advocate site, and community site lets anyone report a bug, share an idea, say what they love, or ask a question — with optional screenshots. https://kb.stokedhq.com/changelog/2026/embed-full-bleed/ https://kb.stokedhq.com/changelog/2026/embed-full-bleed/ Thu, 04 Jun 2026 00:00:00 +0000 feature The map embed now accepts data-full-bleed to break out of a narrow page column and use the full browser width, unlocking the wider side-by-side layout. https://kb.stokedhq.com/changelog/2026/connect-shopify-with-custom-app/ https://kb.stokedhq.com/changelog/2026/connect-shopify-with-custom-app/ Thu, 04 Jun 2026 00:00:00 +0000 improvement You can now connect Shopify to Stoked by creating a custom app in your own Shopify account and pasting its API credentials — no App Store install required. https://kb.stokedhq.com/changelog/2026/advocate-edit-screen-application-panel-and-tidier-form/ https://kb.stokedhq.com/changelog/2026/advocate-edit-screen-application-panel-and-tidier-form/ Thu, 04 Jun 2026 00:00:00 +0000 improvement The collapsible application answers panel now appears when editing an advocate's account details, and the edit form pairs up related fields with a country dropdown. https://kb.stokedhq.com/changelog/2026/waiver-submission-csv-and-details/ https://kb.stokedhq.com/changelog/2026/waiver-submission-csv-and-details/ Wed, 03 Jun 2026 00:00:00 +0000 feature Download a waiver template's submissions as a CSV — including each custom field as its own column — and see the signer's browser, version, and a link back to their conversation. https://kb.stokedhq.com/changelog/2026/collapsible-application-panel/ https://kb.stokedhq.com/changelog/2026/collapsible-application-panel/ Wed, 03 Jun 2026 00:00:00 +0000 improvement Hide or show the application answers panel while editing an advocate's profile — your choice is remembered in your browser. https://kb.stokedhq.com/changelog/2026/checkbox-field-type/ https://kb.stokedhq.com/changelog/2026/checkbox-field-type/ Wed, 03 Jun 2026 00:00:00 +0000 feature Add a yes/no checkbox field anywhere you collect information — advocate custom fields, application questions, and waiver forms. https://kb.stokedhq.com/changelog/2026/waiver-version-history/ https://kb.stokedhq.com/changelog/2026/waiver-version-history/ Tue, 02 Jun 2026 00:00:00 +0000 improvement Editing a waiver after someone has signed it now advances its version number, and each waiver template shows how many people signed each version. https://kb.stokedhq.com/changelog/2026/waiver-signed-inbox-notification/ https://kb.stokedhq.com/changelog/2026/waiver-signed-inbox-notification/ Tue, 02 Jun 2026 00:00:00 +0000 improvement When a prospect signs a waiver inside a conversation, that conversation is surfaced in your inbox and your configured notification channels (email, Slack, Campfire) are alerted. https://kb.stokedhq.com/changelog/2026/waiver-email-required/ https://kb.stokedhq.com/changelog/2026/waiver-email-required/ Tue, 02 Jun 2026 00:00:00 +0000 improvement The waiver-signing form now requires an email address, prefills and locks it when we already have one for the member, and saves a newly entered address to their record. https://kb.stokedhq.com/changelog/2026/unverified-phone-banner/ https://kb.stokedhq.com/changelog/2026/unverified-phone-banner/ Tue, 02 Jun 2026 00:00:00 +0000 improvement Prospects with an unverified phone number now see a banner prompting them to verify it, so they don't silently miss text reminders. https://kb.stokedhq.com/changelog/2026/rich-text-waiver-agreements/ https://kb.stokedhq.com/changelog/2026/rich-text-waiver-agreements/ Tue, 02 Jun 2026 00:00:00 +0000 improvement Waiver agreements now use the same rich-text editor as the rest of Stoked — add headings, bold, lists, and links — and prospects see the formatting when they sign. https://kb.stokedhq.com/changelog/2026/prospect-add-verify-phone/ https://kb.stokedhq.com/changelog/2026/prospect-add-verify-phone/ Tue, 02 Jun 2026 00:00:00 +0000 fix Email-only prospects can now add a phone number on their profile and verify it by text, so they start receiving SMS reminders. https://kb.stokedhq.com/changelog/2026/canned-response-expands-for-advocate/ https://kb.stokedhq.com/changelog/2026/canned-response-expands-for-advocate/ Tue, 02 Jun 2026 00:00:00 +0000 fix When you send a canned-response slash command like /waiver, the full message now replaces the command everywhere — in your conversation view and in what the prospect receives. https://kb.stokedhq.com/changelog/2026/wallet-unit-singular-plural/ https://kb.stokedhq.com/changelog/2026/wallet-unit-singular-plural/ Mon, 01 Jun 2026 00:00:00 +0000 improvement Custom wallet unit names (points, Stars, Credits…) now match the amount grammatically — '1 point' and '5 points' instead of '1 points' everywhere. https://kb.stokedhq.com/changelog/2026/tiptap-toolbar-tooltips/ https://kb.stokedhq.com/changelog/2026/tiptap-toolbar-tooltips/ Mon, 01 Jun 2026 00:00:00 +0000 improvement Every button in the rich-text editor toolbar now shows a hover tooltip and is announced by screen readers, making the formatting controls easier to discover and more accessible. https://kb.stokedhq.com/changelog/2026/sms-consent-checkbox/ https://kb.stokedhq.com/changelog/2026/sms-consent-checkbox/ Mon, 01 Jun 2026 00:00:00 +0000 improvement Prospects must now actively check an SMS consent checkbox before sending a text message to an advocate. Communities with email enabled also no longer require the SMS opt-in on the advocate join form. https://kb.stokedhq.com/changelog/2026/search-prospects-by-email/ https://kb.stokedhq.com/changelog/2026/search-prospects-by-email/ Mon, 01 Jun 2026 00:00:00 +0000 improvement The Prospects search now matches on email address, not just name and phone — and the search box says so. https://kb.stokedhq.com/changelog/2026/per-tag-message-prompts/ https://kb.stokedhq.com/changelog/2026/per-tag-message-prompts/ Mon, 01 Jun 2026 00:00:00 +0000 feature Add a message prompt to an advocate tag and every advocate carrying that tag gets it pre-filled in their message box — no more copy-pasting per advocate. https://kb.stokedhq.com/changelog/2026/otp-slots-autosubmit/ https://kb.stokedhq.com/changelog/2026/otp-slots-autosubmit/ Mon, 01 Jun 2026 00:00:00 +0000 improvement The 6-digit code field now shows six underlined slots and submits automatically once the full code is entered or autofilled. https://kb.stokedhq.com/changelog/2026/messaging-channels-settings/ https://kb.stokedhq.com/changelog/2026/messaging-channels-settings/ Mon, 01 Jun 2026 00:00:00 +0000 feature A new Settings → Messaging Channels page lets you turn SMS and Email on or off. Email is off by default, so email sign-in stays disabled until you opt in. https://kb.stokedhq.com/changelog/2026/login-return-to-page/ https://kb.stokedhq.com/changelog/2026/login-return-to-page/ Mon, 01 Jun 2026 00:00:00 +0000 improvement On the community site and admin portal, signing in now returns you to the page you originally tried to open instead of the home page. https://kb.stokedhq.com/changelog/2026/claim-limit-conversation-lifetime/ https://kb.stokedhq.com/changelog/2026/claim-limit-conversation-lifetime/ Mon, 01 Jun 2026 00:00:00 +0000 improvement Reward claim limits now include 'Per conversation' and 'Lifetime' periods, and the Same-Record limit clearly shows 'Unlimited' instead of an ambiguous blank. https://kb.stokedhq.com/changelog/2026/advocate-login-nudge/ https://kb.stokedhq.com/changelog/2026/advocate-login-nudge/ Mon, 01 Jun 2026 00:00:00 +0000 improvement The community login page now links to the advocate portal, and advocates who sign in as a prospect get a one-time nudge toward the advocate portal. https://kb.stokedhq.com/changelog/2026/sitemap-vary-host-auth-no-store/ https://kb.stokedhq.com/changelog/2026/sitemap-vary-host-auth-no-store/ Sun, 31 May 2026 00:00:00 +0000 fix Sitemaps now vary by community host so shared caches can't serve one community's sitemap to another. Login pages are marked no-store so browsers and proxies never cache them. https://kb.stokedhq.com/changelog/2026/inline-custom-field-name/ https://kb.stokedhq.com/changelog/2026/inline-custom-field-name/ Sun, 31 May 2026 00:00:00 +0000 improvement The 'Create & map custom field' button in the application-question builder now shows a name input, so admins can give the field a distinct label without a separate trip to field settings. https://kb.stokedhq.com/changelog/2026/advocate-welcome-banner/ https://kb.stokedhq.com/changelog/2026/advocate-welcome-banner/ Sun, 31 May 2026 00:00:00 +0000 feature Advocates now see a welcome banner across their dashboard after being approved — with quick links to complete their profile, view their public profile, and read the handbook — that stays until they dismiss it. https://kb.stokedhq.com/changelog/2026/verification-code-single-field/ https://kb.stokedhq.com/changelog/2026/verification-code-single-field/ Sat, 30 May 2026 00:00:00 +0000 fix The phone and email verification screens are back to a single code field, which restores one-tap SMS code autofill on iPhone, Mac, and Android. https://kb.stokedhq.com/changelog/2026/send-test-notification-emails/ https://kb.stokedhq.com/changelog/2026/send-test-notification-emails/ Sat, 30 May 2026 00:00:00 +0000 feature Every email notification settings page now has a Send test email button, so you can deliver a real test to your own inbox and see exactly how it renders before turning it on. https://kb.stokedhq.com/changelog/2026/application-answers-on-profile/ https://kb.stokedhq.com/changelog/2026/application-answers-on-profile/ Sat, 30 May 2026 00:00:00 +0000 improvement The advocate profile editor now shows that advocate's original application answers in a side panel, so admins can reference them while writing the public profile. https://kb.stokedhq.com/changelog/2026/shopify-and-prospect-reliability-fixes/ https://kb.stokedhq.com/changelog/2026/shopify-and-prospect-reliability-fixes/ Fri, 29 May 2026 00:00:00 +0000 fix Restored the automatic Shopify connection health check and made blank or duplicate prospect email addresses handle cleanly within a community. https://kb.stokedhq.com/changelog/2026/offer-page-advocate-photo/ https://kb.stokedhq.com/changelog/2026/offer-page-advocate-photo/ Fri, 29 May 2026 00:00:00 +0000 fix Fixed an error that caused branded offer pages and the offer preview to fail when the sharing advocate had an avatar uploaded. https://kb.stokedhq.com/changelog/2026/application-approved-email/ https://kb.stokedhq.com/changelog/2026/application-approved-email/ Fri, 29 May 2026 00:00:00 +0000 feature A new, customizable Application Approved email that's sent to advocates when you approve them, plus an option to point your handbook links at an externally hosted handbook. https://kb.stokedhq.com/changelog/2026/prospect-chat-back-link/ https://kb.stokedhq.com/changelog/2026/prospect-chat-back-link/ Thu, 28 May 2026 00:00:00 +0000 improvement Prospects now see a chevron-left back link at the top of their conversation, making it easy to return to the community page and browse other advocates. https://kb.stokedhq.com/changelog/2026/honeypot-and-rate-limit-on-public-forms/ https://kb.stokedhq.com/changelog/2026/honeypot-and-rate-limit-on-public-forms/ Thu, 28 May 2026 00:00:00 +0000 improvement Added a CSS-hidden honeypot input to the prospect message form and the advocate application form to catch naive scrapers, and an hourly rate limit on the /join endpoint. https://kb.stokedhq.com/changelog/2026/two-step-send-message-form/ https://kb.stokedhq.com/changelog/2026/two-step-send-message-form/ Tue, 26 May 2026 00:00:00 +0000 feature A new two-step send-message form gives prospects the choice between SMS or email when reaching out, making phone number optional for Twilio A2P 10DLC compliance. https://kb.stokedhq.com/changelog/2026/rich-text-email-templates/ https://kb.stokedhq.com/changelog/2026/rich-text-email-templates/ Tue, 26 May 2026 00:00:00 +0000 feature Email body templates now use a rich-text editor, so admins can add bold text, links, bullet lists, numbered steps, and emoji — no more plain-text-only constraint. https://kb.stokedhq.com/changelog/2026/inbox-remind-returns-to-controls/ https://kb.stokedhq.com/changelog/2026/inbox-remind-returns-to-controls/ Tue, 26 May 2026 00:00:00 +0000 fix After sending an inbox reminder, the conversation card now reliably returns to its normal action buttons instead of staying on the confirmation screen. https://kb.stokedhq.com/changelog/2026/feature-flags/ https://kb.stokedhq.com/changelog/2026/feature-flags/ Tue, 26 May 2026 00:00:00 +0000 feature New feature flag system allows the Stoked team to selectively enable features for specific communities, tiers, or globally. https://kb.stokedhq.com/changelog/2026/advocate-identifier-fix/ https://kb.stokedhq.com/changelog/2026/advocate-identifier-fix/ Tue, 26 May 2026 00:00:00 +0000 fix Advocate profile URLs no longer include a trailing 'in' when city data is missing, and identifiers are recalculated for non-active advocates when a new application is approved. https://kb.stokedhq.com/changelog/2026/shopify-integration/ https://kb.stokedhq.com/changelog/2026/shopify-integration/ Mon, 25 May 2026 00:00:00 +0000 feature Communities can now connect their Shopify store to Stoked, link offers to Shopify discount codes, and automatically attribute orders to advocates. https://kb.stokedhq.com/changelog/2026/inline-custom-field-question-creation/ https://kb.stokedhq.com/changelog/2026/inline-custom-field-question-creation/ Mon, 25 May 2026 00:00:00 +0000 feature Admins can now create a custom field directly from the application question form, or create an application question from a custom field — no more navigating between pages to set up field mappings. https://kb.stokedhq.com/changelog/2026/improved-verification-screen/ https://kb.stokedhq.com/changelog/2026/improved-verification-screen/ Mon, 25 May 2026 00:00:00 +0000 improvement Verification screens now prominently explain why a code is needed, where to find it, and what to do if it doesn't arrive. https://kb.stokedhq.com/changelog/2026/community-active-hours/ https://kb.stokedhq.com/changelog/2026/community-active-hours/ Sun, 24 May 2026 00:00:00 +0000 improvement Communities now have a configurable active-hours window (default 8am – 10pm in each advocate's local time zone). The Reply Speed Report uses it to decide which off-hours to exclude from response-time deltas, and future automations (reminders, scheduled messages) will follow the same window. https://kb.stokedhq.com/changelog/2026/clear-stale-pin-coordinates/ https://kb.stokedhq.com/changelog/2026/clear-stale-pin-coordinates/ Sun, 24 May 2026 00:00:00 +0000 fix Editing an advocate's address to something the geocoder can't resolve no longer leaves the old pin in place. The record saves with no GPS coordinates and shows up on the Location Report as missing data, instead of silently keeping a stale (and often wildly wrong) pin. https://kb.stokedhq.com/changelog/2026/field-test-ab-testing/ https://kb.stokedhq.com/changelog/2026/field-test-ab-testing/ Sat, 23 May 2026 00:00:00 +0000 feature The field_test gem is now integrated, giving the Stoked team the ability to run controlled A/B experiments across the product. https://kb.stokedhq.com/changelog/2026/reply-speed-report/ https://kb.stokedhq.com/changelog/2026/reply-speed-report/ Fri, 22 May 2026 00:00:00 +0000 feature A new report under Settings → Reports ranks your advocates by how quickly they reply to prospect messages, with configurable weighting and per-advocate night-time exclusion. https://kb.stokedhq.com/changelog/2026/prospect-profile-management/ https://kb.stokedhq.com/changelog/2026/prospect-profile-management/ Fri, 22 May 2026 00:00:00 +0000 feature Members can now view and update their name, email address, and phone number directly from the community site. A banner also prompts members with unverified email addresses to complete verification. https://kb.stokedhq.com/changelog/2026/finished-button-saves-pending-photo/ https://kb.stokedhq.com/changelog/2026/finished-button-saves-pending-photo/ Fri, 22 May 2026 00:00:00 +0000 fix When creating an advocate, the "Finished" button on the photo step now uploads any photo you've selected before exiting — no more silently losing the file. https://kb.stokedhq.com/changelog/2026/message-sent-at-hover-tooltip/ https://kb.stokedhq.com/changelog/2026/message-sent-at-hover-tooltip/ Thu, 21 May 2026 00:00:00 +0000 improvement The "Sent 1 day ago" line under each message in a conversation now reveals the exact send time on hover. https://kb.stokedhq.com/changelog/2026/embed-location-zoom/ https://kb.stokedhq.com/changelog/2026/embed-location-zoom/ Thu, 21 May 2026 00:00:00 +0000 feature Both the floating button widget and the map embed now accept optional data-location and data-zoom attributes for seeding the starting view. https://kb.stokedhq.com/changelog/2026/advocate-search-off-map-badge/ https://kb.stokedhq.com/changelog/2026/advocate-search-off-map-badge/ Thu, 21 May 2026 00:00:00 +0000 improvement Advocate search shows a small "Off map" badge when an advocate is hidden from the community map, and clicking a selected filter option now clears it. https://kb.stokedhq.com/changelog/2026/location-report/ https://kb.stokedhq.com/changelog/2026/location-report/ Wed, 20 May 2026 00:00:00 +0000 feature Flag advocates whose mailing-address location and public profile pin diverge by more than a chosen distance. Useful for spotting bad imports, advocates who updated their address but not their public profile, and pins that were manually dragged far from any address. https://kb.stokedhq.com/changelog/2026/conversation-auto-refresh-interval/ https://kb.stokedhq.com/changelog/2026/conversation-auto-refresh-interval/ Wed, 20 May 2026 00:00:00 +0000 fix The Messages panel on conversation pages now reliably refreshes every 30 seconds so new messages appear without a manual reload. https://kb.stokedhq.com/changelog/2026/admin-search-visibility-and-sms-filter/ https://kb.stokedhq.com/changelog/2026/admin-search-visibility-and-sms-filter/ Wed, 20 May 2026 00:00:00 +0000 improvement The advocate Status dropdown gains a Visible on Map / Not Visible on Map section, and the prospect Status dropdown gains an SMS Opted In / Opted Out section. All filter counts now reflect the other filters you've already applied. https://kb.stokedhq.com/changelog/2026/wallet-csv-raw-columns/ https://kb.stokedhq.com/changelog/2026/wallet-csv-raw-columns/ Tue, 19 May 2026 00:00:00 +0000 improvement The advocate wallet CSV export now includes raw numeric companion columns for each balance and lifetime total, so you can sort and sum without the unit label getting in the way. https://kb.stokedhq.com/changelog/2026/waiver-certification-enforced/ https://kb.stokedhq.com/changelog/2026/waiver-certification-enforced/ Tue, 19 May 2026 00:00:00 +0000 fix The 'I certify that I am the person named above…' checkbox on the waiver review page now blocks signing until checked, both in the browser and on the server. https://kb.stokedhq.com/changelog/2026/prospect-stop-handling/ https://kb.stokedhq.com/changelog/2026/prospect-stop-handling/ Tue, 19 May 2026 00:00:00 +0000 improvement When a prospect texts a carrier opt-out keyword (STOP, UNSUBSCRIBE, CANCEL, END, QUIT), we now intercept the message before it reaches the advocate, mark the prospect as SMS-paused, and show a timeline note to admins. Conversations on the community website continue working. Texting START resumes SMS. https://kb.stokedhq.com/changelog/2026/offer-engagement-beats/ https://kb.stokedhq.com/changelog/2026/offer-engagement-beats/ Tue, 19 May 2026 00:00:00 +0000 feature When a prospect opens or clicks through their advocate's offer link, admins and the advocate see a 'opened your offer' or 'clicked Shop' marker on the conversation timeline. https://kb.stokedhq.com/changelog/2026/activity-definitions-preview-10/ https://kb.stokedhq.com/changelog/2026/activity-definitions-preview-10/ Tue, 19 May 2026 00:00:00 +0000 improvement The Activity Definitions preview on the wallet configuration edit page now lists up to 10 entries before collapsing the rest behind 'and N more...'. https://kb.stokedhq.com/changelog/2026/email-verification-and-conversation-notifications/ https://kb.stokedhq.com/changelog/2026/email-verification-and-conversation-notifications/ Mon, 18 May 2026 00:00:00 +0000 feature Advocates and prospects can now log in with their email address instead of a phone number. Once verified, they can receive email notifications when new conversation messages arrive. https://kb.stokedhq.com/changelog/2026/conversation-beats/ https://kb.stokedhq.com/changelog/2026/conversation-beats/ Mon, 18 May 2026 00:00:00 +0000 feature Key moments in a conversation — like a prospect signing your waiver or an advocate blocking a prospect — now appear as small grey timeline markers between messages instead of fake system-authored notes. https://kb.stokedhq.com/changelog/2026/configurable-application-requirements/ https://kb.stokedhq.com/changelog/2026/configurable-application-requirements/ Mon, 18 May 2026 00:00:00 +0000 feature Admins can now control whether street address and profile photo are required on the advocate application form, set a minimum number of additional photos, and customize the photos section label. https://kb.stokedhq.com/changelog/2026/community-offers/ https://kb.stokedhq.com/changelog/2026/community-offers/ Mon, 18 May 2026 00:00:00 +0000 feature Create branded offer pages that advocates share with prospects, with personalized coupon codes, advocate-specific URLs, and click tracking. https://kb.stokedhq.com/changelog/2026/active-hours-reminder-scheduling/ https://kb.stokedhq.com/changelog/2026/active-hours-reminder-scheduling/ Mon, 18 May 2026 00:00:00 +0000 feature When an admin sends a reminder outside an advocate's or prospect's active hours, the message is automatically scheduled for delivery at the start of their next active hours window in their local timezone. https://kb.stokedhq.com/changelog/2026/inbox-awaiting-status-verification/ https://kb.stokedhq.com/changelog/2026/inbox-awaiting-status-verification/ Wed, 13 May 2026 00:00:00 +0000 improvement The 'Awaiting' status pill on inbox conversation and introduction cards now distinguishes between waiting for a reply and waiting for the prospect to verify their contact info. https://kb.stokedhq.com/changelog/2026/reward-claim-caps/ https://kb.stokedhq.com/changelog/2026/reward-claim-caps/ Mon, 11 May 2026 00:00:00 +0000 feature Reward claims can now be capped per subject (conversation/introduction) and per advocate within a rolling window — protecting reward budgets from accidental or deliberate over-claiming. https://kb.stokedhq.com/changelog/2026/customizable-deactivation-reasons/ https://kb.stokedhq.com/changelog/2026/customizable-deactivation-reasons/ Mon, 11 May 2026 00:00:00 +0000 improvement Admins can now manage their own list of advocate deactivation reasons, just like conversation and introduction close reasons. System reasons (Auto-Closed, Unknown, etc.) no longer appear in the closure dropdowns. https://kb.stokedhq.com/changelog/2026/activity-subject-and-inline-reward-request/ https://kb.stokedhq.com/changelog/2026/activity-subject-and-inline-reward-request/ Sun, 10 May 2026 00:00:00 +0000 feature Activity logging now enforces a subject (the conversation, intro, or other thing the activity is about) and lets advocates request rewards inline as part of logging the activity. https://kb.stokedhq.com/changelog/2026/prospect-verification-badges/ https://kb.stokedhq.com/changelog/2026/prospect-verification-badges/ Fri, 08 May 2026 00:00:00 +0000 improvement Conversation and introduction listings, inbox cards, show pages, and the new-introduction prospect picker now show whether a prospect has been verified, by whom, and when — without clicking into the prospect. https://kb.stokedhq.com/changelog/2026/map-embed-filter-sets/ https://kb.stokedhq.com/changelog/2026/map-embed-filter-sets/ Fri, 08 May 2026 00:00:00 +0000 feature The embeddable map now supports filter sets directly, replacing the older URL-tag filtering on the public site. https://kb.stokedhq.com/changelog/2026/application-custom-field-drift-warning/ https://kb.stokedhq.com/changelog/2026/application-custom-field-drift-warning/ Fri, 08 May 2026 00:00:00 +0000 improvement Select-option application questions mapped to a custom field now show an amber warning on both edit pages if their option lists fall out of sync — heading off a silent data bug where advocates would see blank fields when editing their profiles. https://kb.stokedhq.com/changelog/2026/admin-form-polish/ https://kb.stokedhq.com/changelog/2026/admin-form-polish/ Fri, 08 May 2026 00:00:00 +0000 improvement When an admin form fails validation, your entered values now stick around instead of being wiped back to the saved version. The misleading 'required' asterisk has also been removed from optional Address Line 1 on the new advocate form. https://kb.stokedhq.com/changelog/2026/sms-consent-unbundled-from-tos/ https://kb.stokedhq.com/changelog/2026/sms-consent-unbundled-from-tos/ Wed, 06 May 2026 00:00:00 +0000 improvement Prospects now give SMS consent as a separate checkbox, distinct from agreeing to the Terms of Service and Privacy Policy. Required to comply with Twilio A2P 10DLC rules (error 30896). https://kb.stokedhq.com/changelog/2026/prospect-timezone-surfacing/ https://kb.stokedhq.com/changelog/2026/prospect-timezone-surfacing/ Wed, 06 May 2026 00:00:00 +0000 feature Prospects' local time is captured at sign-in (via Cloudflare) and surfaced across the admin site so you can see when's a good time to follow up. https://kb.stokedhq.com/changelog/2026/impersonation-guards/ https://kb.stokedhq.com/changelog/2026/impersonation-guards/ Wed, 06 May 2026 00:00:00 +0000 improvement Impersonation is now gated by per-admin permissions, and only active advocates can be impersonated. Non-active advocates also no longer trigger introduction initiation. https://kb.stokedhq.com/changelog/2026/filter-set-dividers/ https://kb.stokedhq.com/changelog/2026/filter-set-dividers/ Tue, 05 May 2026 00:00:00 +0000 improvement Site filter sets can now include divider entries to visually group related filter options for advocates and prospects browsing the map. https://kb.stokedhq.com/changelog/2026/inbox-cards-redesign/ https://kb.stokedhq.com/changelog/2026/inbox-cards-redesign/ Wed, 29 Apr 2026 00:00:00 +0000 improvement Inbox cards (conversations and introductions) now share a single visual shell with consistent keyboard shortcuts, badges, and information density. https://kb.stokedhq.com/changelog/2026/handbook-on-advocate-site/ https://kb.stokedhq.com/changelog/2026/handbook-on-advocate-site/ Tue, 28 Apr 2026 00:00:00 +0000 improvement Logged-in advocates can now read the published handbook from inside their portal sidebar. The public version stays put. FAQ section now pulls from advocate FAQs on both pages. https://kb.stokedhq.com/changelog/2026/faq-rich-text-editor/ https://kb.stokedhq.com/changelog/2026/faq-rich-text-editor/ Tue, 28 Apr 2026 00:00:00 +0000 improvement FAQ answers can now use a rich text editor with formatting, links, lists, and inline emphasis instead of plain text only. https://kb.stokedhq.com/changelog/2026/handbook-rich-text-headings-tables/ https://kb.stokedhq.com/changelog/2026/handbook-rich-text-headings-tables/ Mon, 27 Apr 2026 00:00:00 +0000 feature The public handbook editor now supports rich text headings, tables, and ordered/bulleted lists, so handbooks can communicate structure beyond plain paragraphs. https://kb.stokedhq.com/changelog/2026/wallet-activity-and-csv-export/ https://kb.stokedhq.com/changelog/2026/wallet-activity-and-csv-export/ Sun, 26 Apr 2026 00:00:00 +0000 feature Advocates can now see their full per-wallet activity history. Admins can export wallet activity to CSV and control wallet visibility. https://kb.stokedhq.com/changelog/2026/advocate-profile-helper-text/ https://kb.stokedhq.com/changelog/2026/advocate-profile-helper-text/ Sun, 26 Apr 2026 00:00:00 +0000 improvement Advocate profile edit fields now show short inline helper text explaining what each field is for and where it shows up. https://kb.stokedhq.com/changelog/2026/security-audit-fixes/ https://kb.stokedhq.com/changelog/2026/security-audit-fixes/ Fri, 24 Apr 2026 00:00:00 +0000 improvement Twenty-eight findings from a four-pass security audit are now resolved. No admin action required — the fixes are behind the scenes. https://kb.stokedhq.com/changelog/2026/no-tags-filter/ https://kb.stokedhq.com/changelog/2026/no-tags-filter/ Fri, 24 Apr 2026 00:00:00 +0000 improvement Admin index views (advocates, prospects, conversations, etc.) now include a No Tags filter so you can quickly find untagged records. https://kb.stokedhq.com/changelog/2026/message-source-on-inbox-cards/ https://kb.stokedhq.com/changelog/2026/message-source-on-inbox-cards/ Thu, 23 Apr 2026 00:00:00 +0000 improvement Each message in the inbox now shows whether it was sent via Web or SMS, below the sent status. Useful for understanding how an advocate or prospect is actually engaging. https://kb.stokedhq.com/changelog/2026/sms-opt-in-copy/ https://kb.stokedhq.com/changelog/2026/sms-opt-in-copy/ Tue, 21 Apr 2026 00:00:00 +0000 improvement Prospect and advocate SMS opt-in text now includes HELP command, clearer message-type language, and fuller A2P-compliant disclosures. https://kb.stokedhq.com/changelog/2026/canned-response-waiver-links/ https://kb.stokedhq.com/changelog/2026/canned-response-waiver-links/ Tue, 21 Apr 2026 00:00:00 +0000 feature Active waivers now surface as merge variables in the canned response picker, so you can paste a signing link into a reply with one click. https://kb.stokedhq.com/changelog/2026/advocate-rewards-preview/ https://kb.stokedhq.com/changelog/2026/advocate-rewards-preview/ Tue, 21 Apr 2026 00:00:00 +0000 feature Wallet configuration edit pages now have a Preview as Advocate button that opens a read-only version of the advocate rewards page. https://kb.stokedhq.com/changelog/2026/admin-navigation-polish/ https://kb.stokedhq.com/changelog/2026/admin-navigation-polish/ Tue, 21 Apr 2026 00:00:00 +0000 improvement Fewer stray new tabs in the admin interface, masquerade opens in its own tab, and clicking a profile photo opens a lightbox instead of a separate page. https://kb.stokedhq.com/changelog/2026/wallet-id-hardening/ https://kb.stokedhq.com/changelog/2026/wallet-id-hardening/ Mon, 20 Apr 2026 00:00:00 +0000 fix Internal integer IDs are no longer exposed in wallet forms or the activity picker. Admin routes now use opaque ULIDs throughout. https://kb.stokedhq.com/changelog/2026/inbox-role-icons/ https://kb.stokedhq.com/changelog/2026/inbox-role-icons/ Mon, 20 Apr 2026 00:00:00 +0000 improvement Advocate and prospect messages in the inbox now show a distinct icon next to the sender's name so you can tell the two apart at a glance. https://kb.stokedhq.com/changelog/2026/inbox-role-colors/ https://kb.stokedhq.com/changelog/2026/inbox-role-colors/ Sat, 18 Apr 2026 00:00:00 +0000 feature Advocates and prospects now display with distinct colors in the inbox so you can tell at a glance who's on which side of a conversation. https://kb.stokedhq.com/changelog/2026/application-approval-reset/ https://kb.stokedhq.com/changelog/2026/application-approval-reset/ Sat, 18 Apr 2026 00:00:00 +0000 fix Approving an application now consistently resets the resulting advocate to pending and puts their profile on the map — including when an existing advocate is matched. https://kb.stokedhq.com/changelog/2026/custom-icons/ https://kb.stokedhq.com/changelog/2026/custom-icons/ Thu, 16 Apr 2026 00:00:00 +0000 feature Upload your own SVG icons and use them on tags alongside the built-in icon set. https://kb.stokedhq.com/changelog/2026/activity-approval-fixes/ https://kb.stokedhq.com/changelog/2026/activity-approval-fixes/ Thu, 16 Apr 2026 00:00:00 +0000 fix Fixed a double wallet-credit bug on admin activity approvals and hardened the approval flow against races.