Managing Admins

Control who has access to your community’s admin portal. You can add new admins, update their information, and remove admins who no longer need access.

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Viewing Your Admins

1. Go to Settings in the navigation
2. Click Admins

You’ll see a table listing all current admins with their name, email address, and available actions.

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Adding an Admin

1. From the Admins page, click Add Admin
2. Enter the admin’s email address (required)
3. Optionally enter their first name and last name
4. Click Add Admin

The new admin can now sign in to the admin portal using their Google account.

Admin authentication is handled through Google Workspace. The email address you provide must be associated with a valid Google account.

Validation Rules

• Email address is required and must be a valid format
• Each email address can only be added once per community
• Email addresses are case-insensitive (uppercase and lowercase are treated the same)

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Editing an Admin

1. From the Admins table, click Edit next to the admin you want to update
2. Update the admin’s first name and/or last name
3. Click Update Admin

An admin’s email address cannot be changed after they’ve been added. To change an admin’s email, remove the existing admin and add a new one with the correct address.

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Removing an Admin

1. From the Admins table, click Remove next to the admin you want to remove
2. Confirm the removal when prompted

The admin will immediately lose access to the admin portal.

You cannot remove yourself. If you need your own admin access removed, another admin must do it.

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Permissions

All admins have full access to the admin portal, including managing advocates, conversations, and settings. There are no separate permission levels at this time.