Changelog

Stay up to date with the latest improvements, new features, and fixes in Stoked.

February 2026

Custom Advocate Fields

Communities can now create custom fields for advocate profiles. Add text, select, or multi-select fields to capture the information that matters most to your community.

Configure custom fields in Settings > Custom Advocate Fields
Fields appear on advocate profiles and can be edited by admins

Advocates can now display social media links on their profiles. Admins control which platforms are available.

Supports popular platforms out of the box
Strava available as an optional platform

Community Tier System

Communities now operate under a tier system that gates access to features based on plan level.

Inbox Notifications

Community admins can now receive inbox notifications via email, Slack, or Campfire when new items arrive.

Close Reasons for Conversations and Introductions

Admins can now select structured close reasons when closing a conversation or introduction, providing better tracking and reporting.

Admin Management

Community admins can now add, edit, and remove other admins directly from Settings > Admins.

Testimonials

Advocates can now collect and display testimonials on their profiles.

Analytics and Tracking Settings

Admins can configure analytics and tracking options from the community settings page.

Application Rejection Reasons

Admins can now define rejection reasons for advocate applications.

Keyboard Shortcuts and Command Palette

Navigate the admin site faster with keyboard shortcuts and a fuzzy-search command palette.

Advocate Contact CTA

Advocates who don’t accept messages can now display a rich text contact call-to-action with merge variable support.

International Settings Improvements

Added Select All and Select Minimal buttons to international settings for faster configuration.

January 2026

Community Site Filtering

Prospects can now filter advocates on the community site by tags, making it easier to find the right person.

Prospect Accounts

Prospects can now create accounts during the login flow, enabling a smoother experience for returning visitors.

Inbox Delay for Conversations

Admins can configure a delay before new conversations appear in the inbox, giving advocates time to respond first.

Spam Protection

Public forms now include invisible CAPTCHA protection to reduce spam submissions.

Knowledge Base Launch

Launched the Stoked Help Center, a customer-facing knowledge base with articles for prospects, advocates, and community admins.

Staging Deployment Infrastructure

Added automated staging deployments via PR comments for faster testing and review.

December 2025

Inbox Entries for Introductions and Applications

Introductions and advocate applications now appear in the community admin inbox alongside conversations.

Inbox Sorting

Inbox entries can now be sorted by different criteria.

Wallet Email Notifications

Advocates now receive email notifications when their wallet is debited. SMS notifications for wallet events have been removed in favor of email.

Advocate Application Improvements

Improved the advocate application experience with better form layout and helper text.

Filter Status Counts

Filter dropdowns now show the count of records in each status, making it easier to understand your data at a glance.

November 2025

Advocate Applications: Custom Questions

Communities can now define custom questions on their advocate application forms.

Search, paginate, and filter applications from the admin site
Applications are automatically approved and converted to advocate records

Dashboard Redesign

The community admin dashboard now features a refreshed design with KPI charts, weekly and monthly groupings, and configurable time periods.

Pagination and Search Everywhere

All major admin tables now support pagination and search:

Advocates — search by name, phone, email, or location with distance
Prospects — search by name
Conversations — search and filter by status
Introductions — filter and paginate

Advocate Wallet Credit Email Notifications

Advocates now receive an email when their wallet is credited, with a configurable notification template.

Twilio A2P Campaign Content Auto-Generation

Stoked now auto-generates Twilio A2P campaign content to simplify compliance setup.

October 2025

Advocate Applications: Part 1

Introduced advocate applications, allowing communities to accept applications from prospective advocates.

Community site application form with customizable fields
Admin review interface for submitted applications
Dynamic country and region selection

Advocate Timezone Display

Advocate profiles now compute and display the advocate’s current local time based on their location.

Inbox Polish

Improved the inbox UI with better styling, dark mode support, and the ability to send reminders directly from inbox items.

Rails 8.1 Upgrade

Upgraded the platform to Rails 8.1 for improved performance and new framework features.

September 2025

Inbox Reminders

Community admins can now send reminder messages to prospects and advocates directly from the inbox.

Prospect Fraud Handling

Improved handling of fraudulent conversation scenarios on the community site.

Phone Verification Timestamps

Advocate and prospect profiles now display when their phone number was verified.

August 2025

Community Branding Settings

Admins can now customize their community site’s appearance from Settings > Branding:

Upload a custom logo
Set a custom favicon
Configure the community site title

Advocate Proximity Ordering

Advocates on the community site are now ordered by proximity to the visitor’s location for more relevant results.

July 2025

Inbox with Snooze

Community admins now have a dedicated inbox for managing conversations. Snooze items to revisit them later.

Conversations appear as inbox entries
Snooze and un-snooze support

Advocate Library

Advocates can now maintain a library of items (resources, links, documents) visible on their profiles.

Community FAQs

Communities can now create and display FAQ sections.

Prospect Blocking

Admins can now block problematic prospects.

Advocate Search

Community admins can search for advocates directly from the admin site.

Community Site Redirects

Admins can configure URL redirects for the community site.

Conversation Reopening

Admins can now reopen previously closed conversations.

Admin Timezone Support

Community admin accounts now support timezone configuration.

Advocate Media Ordering

Advocate profile media items can now be reordered by position.

Advocate Identifier on Profile

Advocates can now set a custom profile identifier (URL slug).

Chat message attachments and advocate media now open in a lightbox viewer.

Tag Deletion

Tags can now be deleted from the admin settings.

Flash Messages

Improved global flash/toast notifications across the admin site with auto-dismiss for success messages.

June 2025

Admin Settings: Tags Management

Tags are now managed from a dedicated settings page.

SMS Attachments via Relay

Conversations now support sending and displaying SMS attachments relayed through Twilio.

Message Templates Settings Redesign

Message template settings have been reorganized for easier management.

Wallet Credit Notifications

Advocates are notified when they receive a wallet credit.

Community Site Heading Configuration

Admins can now configure the headings displayed on their community site.

Rich Text Editing (Tiptap)

Added a rich text editor for content fields that support formatted text.

Cross-Community Relay Targets

Relay targets can now span across multiple communities.

Advocate Avatar Management

Advocates can now manage their own profile avatars.

Lazy Loading for Advocate Images

Advocate images across the site now lazy load for improved performance.

May 2025

Real-Time Streaming

Conversations now stream new messages to advocates and prospects in real time using ActionCable.

New Advocate Workflow

Improved the onboarding flow for new advocates.

CSV Import for Advocates

Community admins can now bulk import advocates via CSV upload, including tags and location data.

Tag-Derived Pin Colors

Map pins can now derive their color from an advocate’s tags, with the option to override the default pin color.

Conversions Tracking

Added the ability to track conversion events for advocates.

Process Reactions

The platform can now process and display message reactions (emoji responses).

SMS File Attachments

Inbound SMS messages with file attachments (images, etc.) are now captured and displayed in conversations.

Multi-Conversation Message Templates

Message templates now support complex conditional logic via Liquid for multi-conversation scenarios.

Advocate Default Message Prompt

Advocates can set a default placeholder message that prospects see when starting a conversation.

Literal Framework Migration

Migrated internal components to use the Literal framework for type-safe properties.

April 2025

Conversation Closing

Community admins can now close conversations, with the ability to reopen them if a new message arrives.

Admin-Initiated Conversations (Introductions)

Admins can now start conversations between advocates and prospects, creating introductions.

Introduction status tracking
Auto-close introductions when a direct conversation begins

Community Configurable Message Templates

Communities can now customize their SMS notification templates with Liquid-based variable support.

Default templates provided out of the box
Toggle between default and custom content

Embedded Community Site

The community site can now be embedded in external websites via an iframe, with full support for maps and advocate profiles.

Tag Display and Management

Tags now display on advocate profiles, conversations, and introductions. Tags can be applied to conversations, introductions, and prospects.

Community Brand Name

Communities can now set a brand name separate from the community name, used in SMS and verification messages.

Conversation Reminders

Admins can send reminder messages for stale conversations and introductions.

Wallet Tracking

Advocates can now accumulate wallet points through conversation activity. Admins can view and manage wallet balances.

Advocate Profile Improvements

Custom display name and display location
Neighborhood support for locations
Track email and phone verification status

Storefronts

Communities can now configure storefronts with custom links.

March 2025

Community Admin Dashboard

Launched the community admin dashboard with advocate metrics and conversation statistics.

Map Search

Prospects can now search for advocates by location on the community site map.

Advocate Map and List View

The community site now offers both a map view and a list view for browsing advocates, with the ability to toggle between them.

Analytics Tracking

Added product analytics with Ahoy for tracking visits, advocate profile views, and conversation events.

Custom Map Pin Colors

Communities can configure custom pin colors for their map markers.

Location Profile Picker

Advocates can now pick their profile location using an interactive map.

Monthly Active Conversation Tracking

Added tracking for monthly active conversations to support billing and usage reporting.

Tagging System

Launched the tagging system for organizing advocates. Tags support custom names, colors, icons, and ordering.

The community site can now be embedded as a popup modal widget on external sites.

Map Improvements

Auto-zoom to fit displayed advocates
Better map persistence when navigating
Improved map marker styling

OG Metadata

Community and advocate profile pages now include Open Graph metadata for better link previews.

Performance Improvements

Fixed N+1 queries on community site landing page
Preloaded advocate data for map rendering
Puma server tuning and Heroku metrics

February 2025

Advocate Site

Launched the advocate-facing site where advocates can:

View and manage their conversations
Edit their public profile and account details
Upload and manage profile media (photos)
View their public profile

Phone Verification

Prospects now verify their phone number via SMS before starting a conversation, reducing spam and ensuring valid contact info.

Message Moderation

Messages are now automatically moderated using AI to flag inappropriate content before delivery.

Prospect Notifications

Prospects receive SMS notifications when an advocate replies to their conversation.

Community Admin Enhancements

View and filter advocate and prospect statuses
Transition advocates between states (activate, deactivate, etc.)
Update advocate avatars and media from the admin site
Prefill fields for faster prospect messaging
Export advocates to CSV

Data Import

Added the ability to import data from external sources.

Conversation Auto-Refresh

Conversations now auto-refresh every 30 seconds to show new messages.

Terms of Service and Privacy Policy

Added Terms of Service and Privacy Policy pages.

Rate Limiting

Established basic rate limits for creating conversations to prevent abuse.

Outbound SMS Persistence

All outbound SMS messages are now persisted for audit and debugging.

Ruby 3.4 Upgrade

Upgraded to Ruby 3.4.1.

January 2025

Community Admin Portal

Launched the community admin portal with Google authentication:

View conversations and advocate profiles
Manage advocates (create, update, activate, deactivate)
Update advocate locations
View prospects
Mobile-friendly responsive design

Advocates can now log in to the advocate site using phone number verification.

December 2024

Advocate-to-Prospect Messaging

Advocates can now view and reply to conversations from the advocate site. Prospects receive SMS notifications when advocates respond.

Twilio SMS Integration

Inbound SMS webhook for receiving prospect replies
Outbound SMS notifications for new conversations
Configurable SMS allowlists for test communities

Advocate Profiles

Profile photos with S3 storage
Bio and bio links
Profile media gallery

Community Admin (Early)

Basic prospect management
Community configuration tools

November 2024

Project Launch

Stoked is born! Initial platform setup with core infrastructure:

Tenanted routing for multi-community support
Advocate profiles with map-based discovery (OpenLayers)
Prospect-to-advocate conversations with SMS notifications
Event-driven architecture with Rails Event Store
Background job processing with Solid Queue
CI/CD pipeline