Setting Up Conversation Prompts

Conversation prompts help prospects know what to ask you. When a prospect starts a conversation, they’ll see your suggested questions as placeholder text.

What Are Prompts?

Prompts are pre-written questions that appear in the message box when a prospect starts a conversation with you. They help break the ice and guide the conversation.

Example Prompts

Depending on your community, prompts might include:

• “How do you like your product?”
• “Could I schedule a demo?”
• “What’s your experience been like?”

Customizing Your Prompts

You can personalize the prompts shown on your profile:

1. Go to your advocate dashboard
2. Find the conversation settings
3. Enter your custom prompts
4. Save your changes

Tips for Good Prompts

• Keep them friendly and conversational
• Ask open-ended questions
• Focus on what prospects typically want to know
• Update them based on common questions you receive