Faster first-message submit for prospects
ImprovementWeek of July 15, 2026
When a prospect sends their first message to an advocate, the submit used to wait on a pile of internal bookkeeping — event records, notification scheduling, billing tracking — before showing the verification page.
- Instant handoff — the submit now saves just the conversation and message, then hands everything else to a background process. The prospect reaches the verification step roughly twice as fast.
- Nothing skipped — all the same follow-up work (admin inbox entry, moderation, billing) still happens, moments later in the background.
No admin action required.