Inbox cards have consistent buttons and work on phones
ImprovementWeek of October 31, 2026
- One button layout on every card. Snooze and Archive sit on the left. The actions sit on the right, colored by what they do: green to approve, red to reject, teal or blue to send a reminder. Close is an outlined button at the far right, so it no longer looks like Snooze.
- Confirmation buttons match. The confirm step now uses the same color and wording as the button that opened it: Approve, Reject, Close, Send to Maya, Remind Kyle. No more “Now!”.
- New shortcuts. Press
ato activate a conversation,pto remind a prospect to verify, andato approve all tag suggestions for an advocate. - Works on phones. On narrow screens, card headers stack (names, then status, then details) and buttons wrap onto full-width rows instead of squeezing together.
- Review & handle on a data request is now a gray button, since it opens the Privacy page rather than taking an action.