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Clearer errors when naming a quick reply command

Fix

Week of July 6, 2026

Following the forgiving quick-reply matching update, quick reply commands are lowercase words separated by dashes. The admin form now guides you there instead of quietly mangling your input.

  • Numbers and underscores are rejected with guidance — typing a command like promo1 or learn_more now shows “must be letters and dashes only” instead of silently dropping characters (which could collide two commands into one).
  • Blank or unusable commands still get a friendly error — no more confusing failures when a name can’t produce a command.

No admin action required. Existing quick replies are unaffected.



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