Refreshed SMS Opt-in Disclosures
ImprovementWeek of April 21, 2026
Prospect and advocate SMS opt-in disclosures have been rewritten to meet Twilio’s A2P length and wording requirements:
- Opt-in text now spells out the kinds of messages people will receive (conversations, replies, community interactions) so consent is specific rather than generic
- “Reply HELP for help.” is included alongside “Reply STOP to opt out.”
- Promotional/marketing messaging is explicitly disclaimed
No configuration change is needed — the updated copy is used automatically wherever prospects and advocates opt in.