Approved advocates can sign in right away

Improvement

Week of September 4, 2026

Advocates you’ve approved or imported no longer have to wait to be activated before they can sign in.

Pending advocates can sign in — an advocate whose profile hasn’t been activated yet can now request a login code by email or text and get straight into the advocate site.
Verifying activates them — completing email or phone verification automatically activates a pending advocate’s profile. Previously only phone verification did this, so advocates with just an email address could get stuck unable to log in.
Deactivated advocates are still blocked — advocates who have been deactivated or removed still can’t sign in.

No admin action required.

Related: Managing Advocate Status