Your quick replies are right above the message box

Improvement

Week of August 29, 2026

Quick replies were only reachable two ways: a small button labeled More, and typing / in the message box. Advocates who didn’t already know they existed had no reason to click either, so the coupon codes and waiver links their community had written went unused.

The replies are on screen now — up to four sit as buttons directly above the message box, in the order the community’s admins arranged them. Tap one to drop it into the box, then edit before sending, exactly as before.
The suggested reply still leads — when a prospect writes in, the reply our suggestion picks sorts to the front and keeps its suggested badge. It’s a nudge about which to send first, not a limit on what’s available.
Clearing what you picked — once there’s anything in the message box, a Clear appears at the top right of it. Tap it to empty the box and start over. On a computer, undo (⌘Z) also puts back whatever you’d already written before you tapped a reply.
The rest are one tap away — the old More button is now All replies, and it still opens the complete list. Typing / in the message box works the same way.

Nothing changed about how quick replies are written or ordered — that’s still Settings → Quick Replies in the admin portal, and the order set there is the order advocates see.

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