Event completion confirmations with automatic reward claims

Feature

Week of September 19, 2026

Scheduling a test ride is only half the story — now Stoked closes the loop on whether it actually happened.

“Did this happen?” follow-up — a couple of hours after a private event ends, the advocate gets a text with a link to confirm whether the event took place. The same prompt appears on the event card in the conversation.
Automatic reward claims — when the advocate confirms the event happened and the event type has a reward configured, a pending reward claim is created automatically. It lands in your admin inbox like any other reward request — one click approves it and credits the advocate’s wallet.
Outcome on the timeline — the answer is recorded on the conversation timeline for everyone to see, so admins always know which scheduled events actually happened.
Close the conversation on approval — a reward can close its conversation once the claim is approved, so a finished test ride doesn’t linger in your open list. See Close a conversation automatically when a reward is approved.

For payouts, the Activities page doubles as your finance routine: filter by Approved and use the CSV export for a ready-to-pay list of approved rewards.

Part of Community Events — contact support to enable it for your community. Follow-ups are only sent for event types that have a reward configured under Settings → Event Types.