← Back to What's New

Reply Speed lists every advocate, sortable and paged

Week of September 30, 2026

The Reply Speed report under Operations no longer stops at the fastest and slowest 20 advocates.

• Everyone is listed. One table holds every advocate who qualifies for the selected period, fastest first, 25 to a page. Switch to 50 or 100 per page in the footer, and use Previous / Next to move through the list.
• Click a column to sort. Advocate name, both counts, both medians and the composite score are all sortable; click again to flip the order. The # column always shows the composite rank, so you can sort by follow-ups and still see where each person lands overall.
• All time joins the Period dropdown, covering everything since your community was created.
• The CSV export follows the on-screen sort, with the rank column still the composite rank.

Related: Reply Speed Report, Reply Speed API