See queued texts and send them now

Feature

Week of November 10, 2026

See what’s waiting. Texts held until a person’s active hours, such as reminders, now appear in a Queued texts card on the prospect’s page, on the advocate’s Messages tab, and beside the conversation. Each one shows who it’s going to and when it will send.
Send now. If a text can’t wait until morning, click Send now to send it straight away, outside the recipient’s quiet hours. We record which admin sent it.
Cancel. Click Cancel to stop a queued text.
Both buttons are also on Operations → Pending Deliveries.

Related: Active Hours