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Returning customers go straight to verification when sending a message

Week of June 24, 2026

Sending a message as a returning customer is smoother — and just as safe.

• No more login detour — a customer whose phone or email is already verified now goes straight to the verification step after sending, instead of being bounced to a separate login page.
• Still fully protected — the message is held and only reaches the advocate after the customer enters a fresh code sent to their own phone or email, so no one can send on someone else’s behalf.

No admin action required.